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Fix problems with storage space in Cloud Backup

This problem occurs if you have fully used your online storage or if you do not have enough space for your online backups. Deleting a backup set is particularly helpful if you want to free some space on your Secure Cloud Storage.

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You can delete a backup set if it is no longer needed. You cannot delete a backup set if only one backup set is available. However, you can create a new backup set before you delete the old backup set.

Delete a backup set

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton main window, double-click Backup, and then click Backup Sets.

  3. In the Backup Settings window, in the Backup Set drop-down list, select the backup set that you want to delete.

  4. Click Delete.

  5. In the Delete Backup Set window, do one of the following:

    • To delete the current backup set, select Delete backup set.

    • To delete the current backup set and purge the files already backed up, select Delete backup set and files.

  6. Click Yes.

Delete backup set from Norton account

  1. Sign in to your account.

  2. In the My Norton page, click Cloud Backup.

    The existing backup sets that are in use are displayed.

  3. To delete a backup set, click the trash icon of the backup set that you want to delete.

  4. In the Delete Backup Set confirmation window, click Delete.

    Click Cancel to display the backup page without deleting the backup set.

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DOCID: v128450551
Operating System: Windows
Last modified: 08/31/2020