Applicable for: Android;iOS
Norton Password Manager lets you reset your vault password from your mobile device only. You cannot reset your vault password from your Windows device. To reset the vault password from your mobile device, ensure that the Norton Password Manager app is installed and configured to open vault using biometric authentication.
If you make a physical copy of your password, make sure that you store it very securely
Practice using your vault password and set a good hint to help you remember it
Install and set up the Password Manager mobile app to give you the option of resetting your vault password. You will need your vault password during Mobile App setup.
Sign in to your Norton Password Manager app using biometric authentication.
In the Settings screen, tap Reset Password.
Approve using biometric authentication.
In the Reset password screen, follow the on-screen instructions and tap Save.
For more help, contact Member Services & Support.
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