FAQ: Online Banking Protection
Online banking protection provides an additional layer of security when you are transacting with financial websites such as your bank or credit card company.
Yes, it works seamlessly with Norton Password Manager. We do hope to add support for other third-party password managers in the near future. Most password managers have functions where you can easily cut and paste a password from the manager and you can paste it into your bank's login prompt.
When we detect that you are going to a financial site we will ask you if you want to use Norton's Isolation Mode. With Isolation Mode you are automatically redirected to connect to your bank via a Symantec owned server in the cloud. You can think of it sort of like using a remote desktop to another computer that is connecting to the banking website. Essentially the Symantec server takes on more of the risk so you don't have to.
Google Chrome, Microsoft Edge, and Mozilla Firefox are the supported browsers.
You need to be a Norton customer with an active subscription and the Norton Safe Web browser extension activated.
Currently the feature is in a throttled roll out. If it is not available, please be patient. We hope to release this feature on a full-scale soon.
You will notice a green header around the website and the URL will be of the following format:
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Launch your browser and click the Norton Safe Web extension icon.
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Click the settings icon at the bottom-right corner.
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In the Settings page, uncheck the box under Banking Protection.
The service is not available for all websites at all times. The main reason is the cost involved. Symantec has to pay for the bandwidth, CPU, and memory used by the cloud servers to support this feature.
If you already have a Norton subscription, Yes!
Several categories of threats are further mitigated by Isolation Mode:
Browser Vulnerabilities: You may have noticed how often browsers are updated with security fixes. There are many, many sub-categories of attacks in this category including denial of service, stack overflow, execution code, gain privilege, memory corruption, malicious extensions, directory traversal, SQL injection. When you use Isolation Mode, the Symantec server takes on all the risk so you do not have to.
Phishing Attacks: If you are getting into isolation mode for online banking protection you can be sure that you are not getting phished because we will only launch it if you are connecting to a legitimate website.
Banking Trojans: The main goal of a banking trojan is to sit silently on your computer until you connect to a banking site. It will then scrape your credentials when you login to the site and send them to the hacker. Isolation mode makes it much harder for a trojan to carry out scraping because it confuses the website fingerprinting that most trojans use.
Below are the list of websites that you can use Isolation Mode for Online Banking Protection:
|
Bank Name |
Website |
|---|---|
|
JPMorgan Chase |
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|
Bank of America |
|
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Citigroup |
|
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Wells Fargo |
|
|
Goldman Sachs |
|
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Morgan Stanley |
|
|
U.S. Bancorp |
|
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PNC Financial Services |
|
|
TD Bank, N.A. |
|
|
Capital One |
|
|
The Bank of New York Mellon |
|
|
TIAA |
|
|
HSBC Bank USA |
|
|
Charles Schwab Corporation |
|
|
State Street Corporation |
|
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BB&T |
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SunTrust Banks |
|
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American Express |
|
|
Ally Financial |
|
|
State Farm |
|
|
MUFG Union Bank |
|
|
USAA |
|
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Citizens Financial Group |
|
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Barclays |
|
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BNP Paribas |
|
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Credit Suisse |
|
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Fifth Third Bank |
|
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BMO Harris Bank |
|
|
KeyCorp |
|
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UBS |
|
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Northern Trust |
|
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Santander Bank |
|
|
Regions Financial Corporation |
|
|
RBC Bank |
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M&T Bank |
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|
Deutsche Bank |
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Huntington Bancshares |
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Discover Financial |
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Synchrony Financial |
|
|
BBVA Compass |
|
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Comerica |
|
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Zions Bancorporation |
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E-Trade |
|
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Silicon Valley Bank |
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New York Community Bank |
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CIT Group |
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Popular, Inc. |
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People's United Financial |
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Mutual of Omaha |
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First Horizon National Corporation |
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Mizuho Financial Group |
|
|
CIBC |
|
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East West Bank |
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John Deere Capital |
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Raymond James Financial |
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Nationwide Mutual Insurance Company |
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First Citizens BancShares |
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BOK Financial Corporation |
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Associated Banc-Corp |
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FNB Corporation |
|
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Frost Bank |
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Synovus |
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Sterling Bancorp |
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Bank United |
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Iberia Bank |
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Valley National Bank |
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Wintrust Financial |
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Hancock Bank |
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Webster Bank |
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Umpqua Holdings Corporation |
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Investors Bank |
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Commerce Bancshares |
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Texas Capital Bank |
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PacWest Bancorp |
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TCF Financial Corporation |
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Utrecht-America (Rabobank) |
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Pinnacle Financial Partners |
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Prosperity Bancshares |
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Stifel |
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UMB Financial Corporation |
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Western Alliance Bancorporation |
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MB Financial |
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First National of Nebraska |
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Fulton Financial Corporation |
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Chemical Financial Corporation |
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TurboTax |
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United Bank (West Virginia) |
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FirstBank Holding Co |
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Bank of Hawaii |
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Modern Woodmen of America |
|
|
Paypal |
|
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HDFC |
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ICICI |
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Comm Bank |
|
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Mitsui UFJ Bank (MUFG) |
|
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Sumitomo Mitsui Bank (SMBC) |
|
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Mizuho Bank |
|
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Risona Bank |
|
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Japan Post Bank (JP Bank) |
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|
Australia & New Zealand Banking Corporation |
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Westpac Bank |
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National Australia Bank |
Do not despair if your website is not on the list, we plan to add more so if you really want it to work with your website then send us a note by including it in our leave feedback
This is the trick that makes the feature work so seamlessly without any additional setup by the user. We prepend our server URL to the beginning of the normal URL for your bank. This sends your connection to us first, then we strip away the first part and connect to your bank for you.
The SSL certificate you are viewing is the certificate of the Symantec server. This is to make sure that you are connecting to your actual bank and that their certificate is good.
As we mentioned before, using this service costs Symantec money. Therefore, we need to ensure that only paying customers can use it.
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Operating System: Windows
Last modified: 12/04/2019