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Manage your Norton Family settings on Android

If you have Norton Family parental control app on your Android device, you can update most of your Norton Family settings from the device. Any changes you make using the app are instantly synced to the Norton Family web console. Update Norton Family account settings as follows:

Edit your profile settings

To change your primary email address, sign in to Norton Family website.

  1. Sign in to Norton Family app in Parent mode.

  2. Tap on your profile icon.

  3. Under My Account, you can do the following:

    • To change your profile picture, tap Change profile picture to choose an avatar for your profile. You can tap the camera icon to select a picture from your gallery or to take a photo.

    • To change your profile name, tap Name and enter your preferred name.

    • Tap Time zone to set a one that best suits you.

    • To view your subscription details, tap Norton subscription.

  4. Tap OK.

Invite another parent to Norton Family

  1. Sign in to Norton Family app in Parent mode.

  2. Tap on your profile icon.

  3. Under Additional Parents, tap Invite parent.

  4. In the Invite window, type the email address of the person whom you want to invite, and a message for the invited parent.

  5. Tap Send Invitation.

Pause Norton Family monitoring

If you share a device with your child or you want to change some settings, you can set Norton Family to automatically pause the house rules when you switch to the parent mode.
  1. Sign in to Norton Family app in Parent mode.

  2. Tap on your profile icon.

  3. Under Norton Family, tap When switching modes.

  4. Choose the interval until which the house rules should be paused. If you do not want to stop monitoring, tap Don't pause.

  5. Tap Done.

Edit your child's profile settings

  1. Sign in to Norton Family app in Parent mode.

  2. Tap the child whose profile you want to change.

  3. Tap the child icon in the top-right corner of the screen.

  4. In the child profile window, you can do the following:

    • To change your child's profile picture, tap Change profile picture to choose an avatar for your child's profile. You can tap the camera icon to select a picture from your gallery or to take a photo.

    • Depending on your situation, edit the name, gender, or year of birth of your child. By default, House rules are applied based on the child's age.

  5. Tap OK.

Remove a device from your account
  1. Under Devices, tap the device that you want to remove.

  2. In the confirmation window, tap OK.

  3. Once you remove a device, Norton Family stops monitoring the activities on the device. Even if you remove, Norton Family application still remains installed on the device so that you can bind the device at any time later. If you want to uninstall Norton Family from the device, read Uninstall Norton Family from your device

Remove a device from your account

  1. Under Devices, tap the device that you want to remove.

  2. In the confirmation window, tap OK.

  3. Once you remove a device, Norton Family stops monitoring the activities on the device. Even if you remove, Norton Family application still remains installed on the device so that you can bind the device at any time later. If you want to uninstall Norton Family from the device, read Uninstall Norton Family from your device

Remove a child from your account

  1. Under Account, tap Remove child.

  2. In the confirmation window, tap Ok.

  3. Confirm the action again by typing the name of the child, and then tap OK.

Add a child to your account

  1. Sign in to Norton Family app in Parent mode.

  2. Tap Add a child option in the bottom of the screen.

  3. In the Name box, type the child's name.

    The name must not contain special characters such as &, #, or $.

  4. Select the gender of your child.

  5. Select the child's year of birth. By default, house rules are applied based on the child's age.

  6. Tap the avatar icon to choose a profile picture for your child. You can tap the camera icon to select a picture from your gallery or to take a photo.

  7. Tap Continue.

  8. Repeat steps 2 to 7 to add more child.

  9. Tap House Rules to view the rules set for this child.

  10. Tap Save.

  11. Do one of the following:

    • If the child whom you added uses this device, tap Close and then choose the child to assign this device, give a name that helps you identify this device, and then tap Done.

    • If the child whom you added does not use this device, type an email address that you can access on the device which is used by the child, and then tap Send Email.

      Access this email and follow the instructions to install Norton Family parental app for Android.

If you are using Google account to sign in to Norton Family account, make sure that you sign out from your Google account in your browser after finishing the Norton Family setup.

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DOCID: v91978029
Operating System: Android
Last modified: 09/06/2023