Other products

Add a child to your Norton Family account

To add a child to your account and monitor the activities, you must create a child profile and then assign the child to a device. If you want to assign the child to a Windows PC, create a separate user account for the child to login. This allows Norton Family to monitor each child separately and to set house rules based on each child's age.

You can add up to 15 children to your family account.

You can add a child from the Norton website or Norton Family app for parents.

Norton website

  1. Sign in to your account.

  2. Click Add Child tab.

  3. In the Child Name box, type the child's name.

    The name must not contain special characters such as &, #, or $.

  4. Select the restriction level based on your child's age.

    House rules are applied based on the level that you choose.

  5. Choose Select an Avatar or Upload Photo to set a profile picture for your child.

  6. Click Next.

  7. If you are on your child's device, click Yes and then click Next. If you are not on your child's device, click No to send a download link in an email. Open this email on the device on which you want to install Norton Family.

  8. Click or run the downloaded installer file.

  9. Norton Download Manager will automatically install Norton Family on the device.

  10. Read the license agreement and then click Agree & Install.

    The device gets automatically linked to your account.

  11. Click Continue.

  12. In the Edit Accounts window, click Edit next to the child to whom you want to assign this device.

  13. Click signs in as and choose the account that the child uses to log on to this device. If your child uses multiple user accounts, choose the child on all those user accounts.

  14. Click Save > OK.

  15. Repeat these steps to add more child.

Norton Family parental control app for Android

  1. Open Norton Family parental control app in Parent mode.

  2. Tap add child icon next to your account name.
  3. In the Name box, type the child's name.

    The name must not contain special characters such as &, #, or $.

  4. Select the restriction level based on the child's age. Norton Family applies house rules based on the restriction level that you choose.

  5. Tap the avatar icon to choose a profile picture for your child. You can tap the camera icon to select a picture from your gallery or to take a photo.

  6. Tap Create.

    To assign a device to the child, see Add a device to your Norton Family account.

  7. Repeat steps 2 to 6 to add more child.

  8. Tap House Rules to view the rules set for this child.

  9. Tap Save.

  10. Do one of the following:

    • If the child whom you added uses this device, tap OK.

    • If the child whom you added does not use this device, tap Cancel and then type an email address that you can access on the device which is used by the child.

Norton Family parental app for iOS

  1. Open Norton Family for Parents app.

  2. At the top-right, tap add child icon .
  3. Enter the name of your child.

  4. Select the restriction level based on the child's age. Norton Family applies house rules based on the restriction level that you choose.

  5. Tap Add.

  6. Tap the restriction level link under your child's profile to review the default house rules that are applied to the child. You can change the house rules at anytime after adding the child.

  7. Tap Save.

  8. Do one of the following:

    • Choose the device that you want to assign to the child.

    • Tap Install on another device to add a new device to your account and assign the child to that device.

If you are using Google account to sign in to Norton Family account, make sure that you sign out from your Google account in your browser after finishing the Norton Family setup.

Need more help?

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v127086880
Operating System: windows,android,ios
Last modified: 11/02/2021