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Configure Norton Family house rules for web supervision

Web supervision is supported on Windows computer, Android phone and tablet, iPhone, and iPad.

Web supervision lets your children explore the web freely, while keeping you in the know about which sites they visit and giving you tools to help them avoid unsuitable content. You can protect your children by blocking access to websites that are inappropriate. Sometimes, an allowed website contains content that belongs to a blocked website or a category. When your child visits such websites, Norton Family blocks the specific portion of the website that belongs to the blocked website.

For efficient web supervision on iOS devices, ensure that you have installed and enabled VPN. For more information, read Set up Norton Family on your child's iPhone or iPad.

Based on the web supervision house rule that you set, VPN monitors or blocks the activities that your child does using apps other than Norton Family browser.

On Windows, ensure that you have enabled Norton Family browser extension. If you child's PC has Norton Family version 3.7.3 or later, Norton Family adds a second layer of protection and shows a browser-specific block page even if your child had tampered browser extension, launched incognito or private browsing modes, or used unsupported third-party browsers to access a blocked website. However, when you receive an alert regarding such events, check your child's PC and enable browser extension for complete protection.

You can use Norton website or Norton Family app for parents to view or update the house rules.

Norton website or Norton Family app for iOS

  1. Sign in to your account.
  2. Select the child for whom you want to set web supervision.
  3. On the Web section, click or tap the settings icon and do the following.
  4. To start or stop Web Supervision, move the On/Off switch to On or Off.
  5. Under Restriction Level, choose the required level of supervision. Click or tap View Default House Rule by age range to see the recommended settings for your child's age.
  6. Under Supervision, choose what you want Norton Family to do when your child does not follow the house rule.
    If you choose Warn or Block, you can configure the specific Web Categories and websites to allow or block.
  7. Under Web Categories, click or tap on a category to allow or block all the websites that fall under it. For more information, see Norton Family Website categories.
  8. Select Block Uncategorized Websites to block websites that do not fall into any of the categories.
  9. Under Restricted Websites, enter the URL of the website that you want to block and then click or tap the plus icon .
    If you want to remove a restricted website that you added, click or tap the trash Trash icon icon.
  10. Under Allowed Websites, enter the URL of the website that you want to allow and then click or tap the plus icon .
    If you want to remove an allowed website that you added, click or tap the trash Trash icon icon.
  11. Click Save.

Norton Family parental control app for Android

  1. Open Norton Family parental control app in Parent mode.
  2. Under the child name whom you want to manage, tap House Rules.
  3. Tap the Web section.
  4. To start or stop Web Supervision, move the slider to turn it Off or On.
  5. Under Restriction Level, tap and choose the required level of supervision. Tap OK.
  6. Under Supervision, choose what you want Norton Family to do when your child does not follow the house rule.
    If you choose Warn or Block, you can configure the specific Web Categories and websites to allow or block.
  7. To block or unblock a website or a web category, under Allowed and Blocked Content tap Web Categories & Exceptions and then do one of the following:
    • To block a web category, under Allowed Web Categories, tap the minus minus icon icon besides the web category that you want to block.
    • To unblock a web category, under Blocked Web Categories, tap the plusPlus icon icon besides the web category that you want to unblock.
    • Go to the Exceptions tab and do one of the following:
      • To add a website to the allowed list, next to Allowed Websites, tap Add New. Type the URL of the website that you want to allow, and then tap Add.
      • To remove a website from the allowed list, under Allowed Websites, next to the website that you want to remove, tap the trash Trash icon icon.
      • To block a website, next to Restricted Websites, tap Add New. Type the URL of the website that you want to block, and then tap Add.
      • To remove a restricted website, under Restricted Websites, next to the website that you want to remove, tap the trash Trash icon icon.

If you are using Google account to sign in to Norton Family account, make sure that you sign out from your Google account in your browser after finishing the Norton Family setup.

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DOCID: v125229857
Operating System: Android;Windows;iOS
Last modified: 09/06/2023