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Download and install Norton VPN

You can download and install the Norton VPN product on your Mac or Windows computer from your Norton account. On an Android or iOS device, go to Play Store or App Store to download the app.

Depending on your operating system, choose one of the following:


  1. Go to my.Norton.com and click Sign In.

  2. In the My Norton page, under the VPN product name, click Download.

  3. Open the downloaded file and follow the on-screen instructions to complete the installation.

  4. Launch the VPN app.

  5. Sign in to VPN with your Norton account.

  6. In the VPN dashboard, slide the VPN switch to ON.


  1. Open Safari web browser.

  2. Sign in to your account.

  3. Type in your email address and password for Norton, and click Sign In.

  4. In the dashboard page, click Download.
    If you want to install a different subscribed product, go to My Subscriptions. In the My Subscriptions tab, select the Norton VPN product with an active subscription and click Download.

  5. In the Get Started page, click Agree and Download.

  6. When the download finishes, double-click the file that you downloaded to launch the Norton installer.

  7. Click Agree & Install.

  8. In some cases, Norton provides you an alert to join the Norton Community Watch that collects information about potential security risks from your computer and sends the information to Norton for analysis. Do any one of the following:

    • Click Join Now to enable the Norton Community Watch on your Norton product.

    • Click Maybe Later to join the Norton Community Watch later.

    You can click Learn More to know more about Norton Community Watch.

  9. When prompted, type your Mac administrator user account password and click Install Helper.

  10. In the Norton installation window, click Open Now or Click here.

  11. Click Allow corresponding to the Norton message.

  12. In the Norton VPN installation window, click Continue.

  13. Click Restart to complete the installation process.

Android or iOS

  1. Do one of the following:

    • On Android, go to Play Store.

    • On iOS, tap the App Store icon on your home screen.

  2. Type the Norton VPN product name in the search box and select the app from the results.

  3. Do one of the following:

    • On Android, on the application details screen, tap Install, and tap Accept & download.

    • On iOS, tap GET and then tap Install.

  4. If you get a Would Like to Add VPN Configurations pop-up, click Allow.

  5. Open the app and tap I Already Have a Subscription.

    In the Do you have a Norton Account pop-up, tap Yes.

  6. Enter the login credentials and sign in to your account .

  7. In your VPN app, tap Turn on VPN to activate your VPN product.

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DOCID: v117122884
Operating System: Android;Mac;Windows;iOS
Last modified: 07/08/2024