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View advanced details of a security event and its recommended action

The Security History - Advanced Details window gives more information about a security event so that you can decide on the action to be taken.

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, double-click Security, and then click History.

  3. In the Security History window, in the Show drop-down list, select the category to filter the security events by category. For example, select Quarantine to list only the security events that are related to the Quarantine feature.

  4. Double-click an item, or select More Options, to open the Security History Advanced Details or File Insight window.

  5. Under Alert Summary, find the severity level, activity type, and the status of the selected item. It also shows you the recommended action required for the detected item.

  6. Under Advanced Details, find information such as risk level, risk category, date of submission, and risk description.

  7. Under Actions, choose the option that best suits your situation.

    • For Data Protector, you have the options to exclude processes from data protector scanning, remove the file/folder from exclusion, and view File Insight.

    • For Firewall - Network and Connections, you have the option to Trust, Remove trust, Restrict, or Remove restriction from the selected computer or from all of the unclassified computers on the selected network.

    • For Firewall - Activities, you can Allow the selected program to access the Internet or you can view the firewall rule that is set for the selected program using View Rule option.

    • For Security History - Firewall-Activities, you have Norton File Insight option to view the details of the file that accessed Internet in the File Insight window.

    • For Intrusion Prevention, you have the option to allow or block the notification for the selected attack signature using the Notify Me or Stop Notifying Me option.

    • For Software Updater, you have the Run Scan option to run a new Software Updater scan.

  8. Under Risk Management, find the relevant topics or settings to ensure best protection for your PC.

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DOCID: v19803667
Operating System: Windows
Last modified: 09/06/2023