Resolve double billing if you accidentally bought more than one Norton subscription

Introduction

This article addresses how to resolve situations where you might have multiple Norton subscriptions active simultaneously. This can occur if you accidentally purchase more than one Norton product or if a subscription automatically renews while you acquire another elsewhere.

Overview

This problem may happen if you have accidentally purchased more than one Norton product or your Norton subscription was automatically renewed while you also purchased a Norton product elsewhere.

If you have more than one Norton subscription active at the same time, you can share one of the subscriptions with friends or family, or contact Member Services and Support to request a refund.