Reset your Norton product settings password

If you forget your Norton product settings password, you can reset the password. You can reset your Norton product settings password using the Reset settings password option in the Select Your Uninstall Preference window.

To access the Select Your Uninstall Preference window, you must choose to uninstall your Norton product. However, you need not uninstall the product to reset your settings password.

The reset settings password option appears in the Select Your Uninstall Preference window only if the Settings Password Protection option is turned on. To use the Settings Password Protection option, go to the Norton product main window, and then click Settings > Administrative Settings > Product Security.

Reset your Norton product Settings password

  1. On the Windows taskbar, do one of the following:

    • In Windows XP, Windows Vista, or Windows 7, click Start > Control Panel.

    • In Windows 8, on the Apps screen, under Windows System, click Control Panel.

    • In Windows 10, click Start > All apps, under Windows System, click Control Panel.

  2. In Windows Control Panel, do one of the following:

    • In Windows XP, double-click Add or Remove Programs.

    • In Windows Vista, double-click Programs and Features.

    • In Windows 7 or Windows 8, click Programs > Programs and Features.

      The Programs option in Windows 7 or Windows 8 is available when you select the Category option in the View by drop-down list.

    • In Windows 10, click Uninstall a program.

  3. In the list of currently installed programs, do one of the following:

    • In Windows XP, click your Norton product, and then click Change/Remove.

    • In Windows Vista, Windows 7, Windows 8, or Windows 10, click your Norton product, and then click Uninstall/Change.

  4. At the bottom of the Select Your Uninstall Preference window, click Reset settings password.

  5. In the dialog box that appears, in the Reset Password Key box, type the randomly generated key that is displayed against Reset Password Key.

  6. In the New Password box, type the new password.

  7. In the Confirm New Password box, type the new password again.

  8. Click OK.

Tak!

Tak fordi du brugte Norton-support.

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DOCID: v44151547_ns_retail_en_us
Operativsystem Windows
Sidst ændret: 13/12/2016