Cloud Vault offers easy and safe way to access your personal information from around the world. You can create a Cloud Vault from Norton Internet Security, Norton 360, or Norton Identity Safe client and save your Identity Safe data. The Identity Safe data you store in the Cloud Vault is associated with your Norton account. You can access your Identity Safe data using Norton Identity Safe client or website, or Norton products supporting Identity Safe.
Symantec does not store your Vault password. It is known only to you. This means no one including Symantec can see your Vault data. In case you forget your Vault password, Symantec cannot reset or retrieve it for you. You only need to delete your existing Vault and create a new one. In such cases, we use your Norton account password to validate your request to delete your Vault. If you have backed up your Identity Safe data, you can import the data while creating a new Vault. You can enable automatic backup feature to create backups of your Vault automatically.
You can create only one Cloud Vault for a Norton account. In Mac, you cannot import or export your Vault data.
Do one of the following:
In Windows, click theicon on your desktop or taskbar.
In Mac, from thedirectory, launch .
In thewindow, type your email address, and then click .
If you do not have a Norton account, Identity Safe automatically redirects you towindow to create a new account.
In thewindow, type your Norton account password and click .
In thewindow, type a Vault password which matches the guidelines mentioned and click .
In thewindow, type the password again to confirm and click .
In thewindow, type a password hint and click .
Your Vault password cannot be reset, so use a hint that helps you recollect your password.
In thewindow, do one of the following:
If you do not have any data to import, click.
If you have a previously exported Vault data or CSV file, clickto get them into this new Vault.
Import/Export option is available only on Windows.
On the Home screen or Applications screen, tap theicon.
In the Sign in window, type your Norton account email address and password.
Tapand follow the on-screen instructions.
نشكرك على استخدام دعم Norton.