Using your Norton product key

Your Norton product key is a 25-character alphanumeric string that is shown in five groups of five characters each, separated by hyphens.

Example: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

You need a product key only to setup or renew your Norton protection for the first time. If you have already setup your Norton protection, you can download and install it anytime from your Norton account.

You can find your Norton product key based on how you purchased your Norton product,

Norton.com: The product key or the instructions to obtain the product key is included in your purchase confirmation email.
Retail store: Your product key is inside the box or printed on a card in the box.

Other common methods include,

Third-party website: Look for the product key in a confirmation email from the website for your order. If you cannot locate the email, check the spam folder.
Service provider: Login to your service provider’s portal to locate the activation pin and to download and install your Norton device security product.
TechBench-Computer repair shop: Norton product key is stored in your Norton account after your complete the activation. TechBench also provides a Norton product activation card with your product key printed on it.

For instructions on how to use your Norton product key, select one of the following that best suits your situation,

View your Norton product key for reference

Sign in to your account.
Hover over your profile icon and click My Subscriptions.

Your product key is displayed right next to your subscription.

Renew or activate your existing Norton device security product

Open your Norton device security product.

If you see the My Norton window, next to Device Security, click Open.
Do one of the following based on your situation,
- Activate an expired subscription: Click Activate Now.
- Renew an existing subscription: Click Help and then, click Enter Product Key.
Enter the new product key that you received in email or from the store.

Activate Norton Utilities Premium or Norton Utilities Ultimate

To activate your Norton Utilities Premium or Norton Utilities Ultimate, click Activate now, enter the product key and click Finish activation. For detailed instructions on how to activate or reactivate your Norton Utilities product, read Activate Norton Utilities Premium or Norton Utilities Ultimate.

For Norton Small Business plans, instructions in this article are applicable only for the business account owner.

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