Update the member name on your account
Based on the product you have subscribed to, you can edit your name through your Norton account or send in the documents for a name change.
Please click on the option below to update your name.
Norton Standalone Product
- Sign into your account
- Go to My Account, and then Account Settings
- To edit, click on the pencil symbol next to your name
- Click on Update to save the changes made
Products with Identity Protection
If you want to update your name due to a simple misspelling, you can call Member Services & Support.
If you want to change your name due to a legal name change, you need to send us a note indicating your original name and the change you like to make along with one of these documents to verify the change. We must have a copy of the official document.
- Valid government-issued ID with new name such as: a driver's license, passport or state- issued ID card
- Social security card with new name
- Court documents petition for name change (with court seal/stamp)
- Letter from the Social Security Administration indicating name change
- Marriage certificate
We don't accept documents by email, but you can send the information to our Document Department via our secure fax line at 888-244-9823 or by mail at:
Gen Digital Inc
Attn: Document Department
60 E. Rio Salado Pkwy - STE 1000
Tempe, AZ 85281
We will make the change within a couple of business days and let you know when we are finished.
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Operating System: Android;Mac;Windows;iOS
Last modified: 2024-01-31